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Privacy
Policy
Legal : Privacy Policy
Last Updated 02/01/2008
When you register for a Reverse Marketing account or affiliate program, use the live chat help function, Reverse Marketing obtains contact information, such as your name, email and postal address, and phone number, as well as payment information, such as your credit card number, Reverse Marketing will not hand off this information to any other entity for the purpose of financial gain. For specific services or programs such as our affiliate program, we may need to collect Federal Tax Identification Numbers. When you use Reverse Marketing's service, our systems record information about your session, such as the dates and times of use, and the specific Internet address assigned to you. To do this we may use standard web server log files as well as session or persistent based cookies. We do link the information we store in cookies to any personally identifiable information you submit while on our site. Reverse Marketing also tracks requests you make for information on Reverse Marketing products and services, and responses you provide to Reverse Marketing surveys. Finally, Reverse Marketing keeps records of your payment history and communications you have with Reverse Marketing's support team.
What Information Does Reverse Marketing Gather?
When you register for a Reverse Marketing account, Reverse Marketing obtains contact information,
such as your name, address, and phone number, as well as payment information,
such as your credit card number. When you use Reverse Marketing's service, our systems
record information about your session, such as the dates and times of use,
and the specific Internet address assigned to you. Reverse Marketing also tracks requests
you make for information on Reverse Marketing's products and services, and responses
you provide to Reverse Marketing surveys. Finally, Reverse Marketing keeps records of your payment
history and communications you have with Reverse Marketing's support team. Except in
extraordinary circumstances (when we receive a court order, to protect the
company's rights or property, or in emergencies where someone's safety is
at risk), Reverse Marketing does not keep track of what sites you visit when you are
using the service.
Tell-A-Friend
If you choose to use our referral service to tell a friend about our site,
we will ask you for your friend’s name and email address. We will automatically
send your friend a one-time email inviting him or her to visit our site. Reverse
Marketing stores this information for the sole purpose of sending this one-time
email and tracking the success of our referral program.
Your friend may contact us at info@ReverseMarketing.com to request that we remove this information from our database.
What Does Reverse Marketing Do With This Information?
Reverse Marketing uses the information it gathers in order to provide you
with the best online experience possible. As you might expect, contact information
is used to contact you concerning your account and our company. Individual
chat sessions may be transcribed and stored to improve customer service and
resolve issues. Federal Tax ID may be used to report revenues from specific
programs as required by law. Payment information is used to validate your
identity and to bill you for the services and products you order. Information
on your online sessions is used to allocate system resources and to ensure
compliance with Reverse Marketing's Service Level Agreements (SLAs). Information
on your communications with Reverse Marketing's support team is used to address
the issues raised by your communications. In addition, Reverse Marketing regularly
sends out mailings regarding the operation of its service and other goods
and services that it believes may be of interest to you. You may request that
Reverse Marketing not send you mailings relating to other goods and services
at the URLs listed in this section or send an e-mail to info@ReverseMarketing.com.
Reverse Marketing reserves the right, however, to send bulletins and other
important information regarding the service at its discretion.
Does Reverse Marketing Share Subscriber Information With Third Parties?
Reverse Marketing will not share or disclose information regarding its subscribers
except (i) when we receive legal process such as a court order or are required
to disclose the information by law (e.g. Federal Tax ID); (ii) when reasonably
necessary to protect the company's rights or property; (iii) in emergencies
where someone's safety is at risk; (iv) or as required for domain name registration
(e.g.whois lookup).
Security
The security of your personal information is important to us. When you enter
sensitive information (such as credit card number and/or social security number)
on our registration or order forms, we encrypt that information using secure
socket layer technology (SSL).
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
How Can I Correct or Update the Information?
To request a copy of the contact Reverse Marketing has on your account, send
an e-mail request to info@MarketingReverse.com. You may correct that information
as appropriate by returning a message to the same address. Please keep in
mind that under Reverse Marketing's Service Level Agreements (SLAs), subscribers
are required to provide Reverse Marketing with current contact and billing
information. Reverse Marketing may require a copy of a government issued form
of identification before disclosing billing information or before making changes
to the billing or contact information on an account.
If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing us at privacy@cihost.com.
What Happens to the Information if I Leave Reverse Marketing?
If you ever leave Reverse Marketing, Reverse Marketing will normally delete your personally
identifiable account information twelve months after the account is cancelled,
unless we are under a legal obligation to retain it. We preserve account information
for this short period of time in the event you wish to reactivate your account
and retain your previous e-mail address. However, in the event of any accounting
irregularities, Reverse Marketing reserves the right to retain your contact and billing
information as necessary to resolve the matter.
Changes to This Policy and Questions About Privacy
Reverse Marketing reserves the right to make changes to this policy. Minor
changes will become effective immediately upon posting them to this privacy
statement. However, those changes that are material will become effective
30 days after notice of them is posted here, on the site or emailed or emailed
with an appropriate effective time frame. If you have any questions about
this privacy policy, please send them via e-mail to info@ReverseMarketing.com.
Reverse Marketing, Inc.
2278 McCartney Dr., Suite #100
Naperville, IL 60565
info@MarketingReverse.com
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